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In the past, banks and emergency centers were the
only industries that recorded calls. Today, modern businesses are faced with
the daunting task of operating at optimum efficiency while improving
customer relationships. Voice logging has also become a vital communication
tool for defense/ security sector.Voice recording technology provides the
means necessary for businesses and government agencies to fulfill their
communication analysis requirement. Alliance voice recording technologies
provide you with hard-dollar returns on investment such as decreases in
project costs, increased revenue, and productivity increases. By
implementing Alliance Voice Logging solutions, you can shave seconds and
minutes off of each call by increasing call handling efficiency.
Alliance voice logging solution supports digital, analog, IP or combinations
of multiple types of audio signals,analog and digital tapping of wireless,
pseudo lines, mobiles, fax, VOX interfaces. It can record 100% calls, 24 hrs
a day,7 days a week and 365 days a year. Live monitoring of call can be done
through headsets, phone or IP at remote locations. It has a GUI interface
designed for novice user. Alliance voice logging solutions also allows to
transfer the recorded calls to storage media. It also has an extensive alarm
menu which allows notification including e-mailers, pagers, network pop-ups
and more.
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