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Alliance Infotech showcases at GITEX 2007 Dubai.
New Delhi—Sep 18 2007 Alliance Infotech a Global IT Company, provider of enterprise grade computer telephony products and web enabled customer interaction software, participated in GITEX 2007, held from September 8 – 12, at the international convention and exhibition center-Dubai.
GITEX Technology Week builds upon the global interest in the Middle East's ICT landscape and presented a power-packed week of dedicated trade segments, which includes IT, Telecommunication and Consumer Electronics. Many global players and big names from around the world participated to showcase their product and solutions in Middle East market.
“After making a mark in many major countries, our aim to participate in GITEX 2007 was to showcase our products in the area of Unified Communication, CRM, Interactive Response, Voice loggers , Audio conferencing and Web Enabled Business Applications in Middle East Market. We also used this opportunity to develop associations with other IT and Telecommunication solution providers in Middle East,” said Ms Faieza Khan, Business Manager-Alliance Infotech.
The company is looking to increase their three-tier distribution structure and have plans to expand channel and customer base in year 2007. Alliance Infotech already has a channel partner policy in place, and this time they are looking to increase their partners in Middle East market.
Alliance Infotech has pioneered the development of advanced message handling system. With its product UniVersusTM (Unified Communication platform), Alliance has deployed solutions at leading global companies. Unified Communications (UC) allow companies to manage, synchronize, and coordinate service interactions across a broad range of communications channels including the Web, email, telephone, fax, text-based chat, and voice over IP (VOIP). UC help organizations to remain competitive and successful by minimizing the total cost of operations, improving service effectiveness, and providing full 24x7 customer service availability.
Other than UC, Alliance Infotech also provides products like Arcane (Voice Logger) that facilitates recording, storing and evaluating voice & data interactions in a call center. VoiceExchange, which offers a fully interactive voice response product to connect to customers, databases, telephones, wireless devices and fax machines. And an Audio Conferencing (Konfer) system, which provides user-friendly interface and reduce conference costs significantly.
About Alliance Infotech Pvt Ltd Alliance Infotech (http://www.alliance-infotech.com) is an ISO 9001: 2000 certified company that offers Computer Telephony products and solutions. Established in 1997 and headquartered at New Delhi (India), Alliance has over the years demonstrated expertise in the field of enterprise grade computer telephony components and e-business infrastructure software. The company serves customers across verticals to meet their Customer contact management requirement – Telecom, Banks, Government, Real Estate, FMCG etc. Through custom application development and consulting services Alliance enable companies to reengineer critical business processes for stronger relationships and enhanced interactions. Alliance has over 300 man-years of experience and successfully support systems, which have answered around 10 million calls. For additional information, please visit www.alliance-infotech.com
Media Contact
Pooja Chaudhary
Public Relations
Alliance Infotech Private Limited
Ph: 91-11-26371851
Fax: 91-11-26371852
pooja.chaudhary@alliance-infotech.com
Alliance Infotech Private Limited
B-254 Okhla Industrial Area Phase-I
New Delhi-110020 (India)
Ph: 91-11-26371851
Fax: 91-11-26371852
www.alliance-infotech.com
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