Alliance shakes the competition with the next generation Advanced Auto Dialer

New Delhi—Jan 15 2003
Alliance Infotech proves again that it is the leader in best of breed CTI components and solutions. All Telnet Solutions realize the Alliance advantage and chooses the upgraded version of auto dialer.

Alliance Infotech proves again that it is the leader in best of breed CTI components and solutions. All Telnet Solutions realize the Alliance advantage and chooses the upgraded version of auto dialer.

With a smart investment and a product called Alliance Elector in hand, ALLNET is tuned into make big money.

Allnet focuses on carrying out market surveys for large organizations .In this customer oriented market, Allnet is one of the few to realize the need of understanding the customer preferences. With this in mind they decided to install a system that would reach out to the customers and log their replies based on some previously formulated intelligent yet simple questions.

Allnet has four E-1 lines terminating at their premises. With Alliance Elector installed they can make outbound calls to the customers and charge the organization for every call made. The system can generate reports on the number of calls made, duration of the calls etc.

The system will automatically pick up numbers from MS Access database and dial out the numbers. The system’s intelligence enables it to dial out mobile as well as landline numbers. It also identifies any fax number dialed out and registers and logs the same in other directory.

Other salient features include the enhanced administrator security and easy configuration.

About Alliance Infotech Pvt Ltd
Alliance Infotech (http://www.alliance-infotech.com) is an ISO 9001: 2000 certified company that offers Computer Telephony products and solutions. Established in 1997 and headquartered at New Delhi (India), Alliance has over the years demonstrated expertise in the field of enterprise grade computer telephony components and e-business infrastructure software. The company serves customers across verticals to meet their Customer contact management requirement – Telecom, Banks, Government, Real Estate, FMCG etc. Through custom application development and consulting services Alliance enable companies to reengineer critical business processes for stronger relationships and enhanced interactions. Alliance has over 300 man-years of experience and successfully support systems, which have answered around 10 million calls. For additional information, please visit www.alliance-infotech.com

Media Contact
Pooja Chaudhary
Public Relations
Alliance Infotech Private Limited
Ph: 91-11-26371851
Fax: 91-11-26371852
pooja.chaudhary@alliance-infotech.com

Alliance Infotech Private Limited
B-254 Okhla Industrial Area Phase-I
New Delhi-110020 (India)
Ph: 91-11-26371851
Fax: 91-11-26371852
www.alliance-infotech.com

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