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“Good service is the way to retain clients”

New Delhi—November 20, 2001
Alliance Infotech highlights its focus and dominance in solutions for banking and financial sector. This time Sanwa Bank chooses Team Alliance to stay ahead of the competition.

Alliance Infotech displays a thing or two to the competition on maintaining high standards in customer care and services. When it comes to retaining clients no one does it better than Alliance Infotech, the clients don’t look before or beyond Alliance when it comes to implementing a new solution

“Alliance support team works longer and harder…” says client relations manager Faieza Khan. “At Alliance we believe in having our clients come first, and we don’t mean just the new ones.”

“We faced some technical glitches with our newly launched UMS, I personally assumed that the support will only arrive the next morning. I was not only proven wrong by Alliance support team, but we also realized that we had made a very wise decision by choosing Alliance Infotech as our vendor. I had the team leader on the other end with us till late in the night, all the way till the problem was resolved. I would feel no embarrassment in admitting that my team was more eager to go home and get the problem sorted out the next morning”. Team Leader, support@hellowrainbow.com

This is a mutual feeling among all of our clients, ranging from Zee Network, Amex, Ballarpur Industries, National Open School, NTPC, Whirlpool, GE, SBI, GE Capital and the list will go on. For case studies and solutions please click

About Alliance Infotech Pvt Ltd
Alliance is a leading provider of unified communications and mobile business solutions. Alliance allows companies to improve business communications with customers, partners and employees. Established in 1997, Alliance has been delivering the critical building blocks to serve the converging Internet and Telecommunications market segments.

 

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For further information contact:
info@alliance-infotech.com

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