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VoiceXchange™ offers a fully integrated Interactive Voice Response (IVR) product to connect your customers, databases, telephones, and fax machines. Customers can call and receive answers to specific questions or place an order and receive faxed confirmation. Any information stored in a database can be spoken or faxed to your customer via an IVR, providing individual attention to specific inquiries. Callers receive accurate responses without busy signals or holding, and your employees are freed up for more productive tasks.
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