CTI, Dialogic, Danacom, Sennheiser, Voice mail, Call logger, CT Connect, Dialer, Computer Telephony, Headset, India  

Overview
Universus™
VoiceXchange™
FaxXchange™
Voice Logging Solutions
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Universus™ 

For businesses today, streamlined communications have become vital to the very existence. The need for cost-effective communications solutions has become evident in all market places.

We encourage you to contact us to collaborate on the applications which would work best for you and your business. The following are suggested applications that would apply to the given verticals.

 

Entertainment

Ticket Sales

People wishing to order tickets call a Computer Telephony system and select from a menu of upcoming events. They are prompted to enter the area of the arena or hall where they wish to sit and are told if seats are available and in what section. Once tickets are selected, callers are prompted for a credit card number. Once credit validation is obtained, they are prompted to enter an address and phone number so that the tickets can be mailed.

Concert Schedules

Information on upcoming concerts can be provided more effectively by a Computer Telephony system. Callers are presented with a menu of choices and are able to select the concert information they are interested in, instead of having to listen to a long list of current events. Sponsors of each event are given an access number to record late-breaking information, or they can have the performing artist leave a message for callers. Callers may also choose to be connected to selected box offices.

Horoscopes

A computer can be programmed to take information from callers and generate a personalized horoscope instead of the standard ones normally offered over the phone. Fax-on-demand options can deliver a printed copy.

Crossword Puzzles

Crossword puzzle fans who get stuck trying to complete the daily puzzle in the newspaper call and get answers by entering the "down" or "across" number of the clue. A surcharge is added to the cost of the call to generate revenue for the newspaper. A fax-out option can return a fresh copy of the day's puzzle.

976/900 Services

976/900 services provide pre-recorded information or entertainment services such as news, sports results, or weather. Callers dial a number and hear a recording. Generally a surcharge is added to the normal price of the call. A more elaborate system lets callers choose from a menu of options or connects them to operators or to other callers.

Sports Results

Callers dial to hear up-to-the-minute sports scores or results.

Theater Movie Schedules

Customers place a call and find out what movies or shows are currently playing and the location of the theater. Return-fax options can also send maps, seating diagrams, or promotional coupons.

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