|
Education
School Bulletin Board
Event notices commonly sent home with children (and lost, misplaced, or never
read) can be recorded to the system and out-dialed to lists of parents. These
can include sporting events, performances, school photograph days, weather
closings, permission slips due, PTA meetings, fund raisers, etc.
Homework Hotline
Parents can find out whether their children have been assigned homework by
calling a Computer Telephony system. They enter a special identification code
and listen to a recorded message telling them about the work assigned. Teachers
can enter this information easily by calling the system and recording their
comments for each class they teach.
Report Card Hotline
Parents dial in and enter an identification code to obtain their child's grades
and listen to comments from their teachers.
Financial Aid Information
Students identify potential financial aid sources by dialing an on-line
information service. Callers are prompted to answer structured questions about
themselves and their financial resources. The system plays specific recordings
on the basis of their responses. A fax response system sends more complete
information if the caller has a fax machine.
Substitute Teacher Availability
School systems have teachers call in and register their availability for
substitute teaching. The system compiles a list of available teachers, their
phone numbers, and the days they are available. This system can help the school
secretary when a teacher calls in sick by dialing a pool of available substitute
teachers until one agrees to accept the assignment.
On-Line Tutoring
A Computer Telephony system is used to route callers seeking help with their
schoolwork to a group of tutors. Callers listen to a menu of subject categories
where help is available and make a selection by pressing touch tone digits or by
saying the appropriate word or number.
Dining Hall Menus By Phone
Students at colleges or boarding schools dial in and find out daily or weekly
menus.
Course Registration
A touch tone or voice-activated system allows students to register for courses
without waiting in long lines. Callers are prompted to enter their Social
Security number so that their enrollment can be verified. They are then prompted
to enter course numbers and are told if a course and section are open or closed.
The system repeats each choice for verification after a selection is made. When
done, a copy of their completed course schedule is faxed or sent by mail.
Payment is made via credit card.
Truancy Reporting
The names of students who do not report to school are entered into a database
along with the day and date of their absence. A Computer Telephony system uses
the list to place telephone calls automatically to their parents. Parents who
answer these calls are prompted to enter a special code. They hear a recording
that informs them of their child's absence. If parents authorized their child's
absence, they can so indicate by entering a touch tone digit. If not, the
absence is noted in the student's record.
Pre-Paid Student Calling
College students who live in dormitories and wish to have a telephone are asked
to deposit a security fee and are then issued credit. Each time they initiate a
call, they are prompted to enter a personal identification code. (A voice
recognition system can be used for greater security.) The cost of the call is
deducted from their account. Once a caller has reached his or her prepaid limit,
no more calls can be placed.
Click to view how Universus™ can add value to your business
Back
|
