CTI, Dialogic, Danacom, Sennheiser, Voice mail, Call logger, CT Connect, Dialer, Computer Telephony, Headset, India  

Overview
Universus™
VoiceXchange™
FaxXchange™
Voice Logging Solutions
Ensembler™
 

 

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Universus™ 

For businesses today, streamlined communications have become vital to the very existence. The need for cost-effective communications solutions has become evident in all market places.

We encourage you to contact us to collaborate on the applications which would work best for you and your business. The following are suggested applications that would apply to the given verticals.

 

Automotive

Repair Status

A customer calls any time of day, enters a repair order number, and listens to a recording giving the status of the repair work (cost, pickup time, need for further work, etc.). The system accepts credit card numbers for payment by telephone and automatically places a call alerting a customer when the car is repaired.

Parts Order Status

Centralized access to parts inventory database. A user can dial into the system and enter an invoice or order number to initiate a query of the inventory database. The system responds with the part availability and estimated delivery time.

Dealer Locator

A customer dials a toll-free number and enters his or her ZIP code and the make and model of the car desired. The system responds with the phone number and address of the nearest dealer.

Car Rental Locator/Reservations

A customer dials a toll-free number and enters his or her ZIP code. The system responds with a list of the closest rental car offices. The system can automatically connect a caller to a selected rental office.

Body Shop Locator

A customer dials a toll-free number and enters his or her ZIP code. The system responds with a list of the nearest body shops.

Click to view how Universus™ can add value to your business

Universus™ by Solutions

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