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Automotive
Repair Status
A customer calls any time of day, enters a repair order number, and listens to a recording giving the status of the repair work (cost, pickup time, need for further work, etc.). The system accepts credit card numbers for payment by telephone and automatically places a call alerting a customer when the car is repaired.
Parts Order Status
Centralized access to parts inventory database. A user can dial into the system and enter an invoice or order number to initiate a query of the inventory database. The system responds with the part availability and estimated delivery time.
Dealer Locator
A customer dials a toll-free number and enters his or her ZIP code and the make and model of the car desired. The system responds with the phone number and address of the nearest dealer.
Car Rental Locator/Reservations
A customer dials a toll-free number and enters his or her ZIP code. The system responds with a list of the closest rental car offices. The system can automatically connect a caller to a selected rental office.
Body Shop Locator
A customer dials a toll-free number and enters his or her ZIP code. The system responds with a list of the nearest body shops.
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