News in Detail

Alliance Interact goes mobile

Alliance Infotech's order tracking/WIZMO (where-is-my-order) product, Alliance Procure Connect (APC) has gone mobile with its SMS notification component. The product extension aims to cater to the up-to-the-minute-information needs of the subscribers of APC. Previously, APC information retrieval was already possible through web, email and fax media. According to Arvind Gopalakrishnan, Chief Web Technologist, the new feature can be added to the APC systems shipped so far and will come as a standard in the new roll-outs. This new feature has been yet another step in Alliance's philosophy of developing services/tools for the converging telecom and internet markets. According to Ravi Baid, President, Alliance Infotech, this product extension echoed his company's vision of "enabling Businesses to manage their relationships and interactions".

Alliance launches training courses

Alliance launches its training program, Alliance Technology Institute (ATI), targetting Professionals and Corporates and empowering them with a bundle of skill sets that would further their vision in the new economy. With the dot-com crash, CRM/Computer Telephony is the reliable and futuristic technology that finds buyers in this market. Communication Convergence has become a key mantra not only to succeed but also to survive. The program offers courses in Computer Telephony, Embedded Technologies, Unix and in other emerging technology areas. Rapid proliferation of Information Technology has lead to Corporates looking for professionals experienced in "Cutting Edge Technologies." Corporates would also want to up-grade and retrain their teams, and this is where high-end IT education and training plays a key role. Alliance Infotech - with over 4 years of experience in this industry (CTI) and strategic relationships with Dialogic (Intel) and other industry leaders promises to deliver quality CTI education. Ongoing projects with large corporates also ensure a hands on experience that is invaluable to any training program. Keeping this in mind Alliance combines the Man-Machine Interface, enhancing performance through highly object oriented training. Alliance claims to help its trainees prepare for tomorrow's technology. "We are helping our trainees to seize opportunity, be innovative and to be the best in the market.", Rahul Baid, Business Development.

Alliance partners with ReliantTech Inc.

Alliance announces partnership with ReliantTech Inc., for offshore supplement and development in the CRM space. Reliant Tech Inc. is a Software Consulting firm based in New Jersey, providing Networking, Help Desk Management and System Integration Services on a wide variety of platforms. Alliance does B2B process enabling, communication, security and CRM solutions.

Alliance launches Softmartonline.com

Softmart Solutions, an established wholesaler for packaged software, Software Consultancy and Services, has chosen Alliance Infotech to design, develop and deploy its online presence. The current release of the site will feature online product search by category, manufacturer or by keyword, online pricing information & online correspondence between Softmart and its dealers/ customers. The pricing varies based on user login and differentiates between wholesaler and retailer site experiences.

Alliance trailblazes with Shubhvivaah.com

A relationship management venture had a great idea. They wanted to use traditional Indian procedures to match prospective grooms and brides as well as promote dating through the net. The brief was clear. They wanted a matchmaking solution, which would take into account not only the individual's personal preferences but also the various complexities that arise in an Indian marriage. The Alliance team took up this task. The result? A robust and quick system which makes matchmaking a complete experience.

Zee Telefilms to implement Alliance CTI Solution

One of the largest media and entertainment channels, Zee Telefilms, has partnered with Alliance Infotech. The mega TV channel has come up with a unique service that would help it in interacting with its mass subscribers effectively and simultaneously strengthen its viewership. The service makes use of the voice filtering tool and workflow management tool developed at Alliance. Alliance is proud to be associated with Zee Telefilms in developing the entire framework to carry out this service for their live shows.

State Bank of India (SBI) chooses Alliance as its CT Partner

There was a breath of relief & joy amongst investors, banks, FIs and other commercial institutions when India's largest bank, State Bank of India (Overseas Branch), automated the process of delivering Exchange Rate information to its callers. The possibility of being unaware / not having the crucial information (from caller's point of view) which used to effect their business plans & processes shall now be highly minimized. Associates of SBI overseas branch shall now have access to prevailing Exchange Rate details at any time and from anywhere. A call from a fax machine shall facilitate the callers to have real time information; subsequently eliminating probable risk factors. Alliance, the technology provider, has once again proved its expertise, technical strength and will to do something for corporate that help them succeed.

Gogia Capitals Services Ltd. to implement Alliance AssetXchange

Companies are realigning their efforts to stay at the forefront of the fast changing conditions in the Indian financial industry. Deregulation and privatization are causing entire industries to focus on their customers in new ways. Gogia Capital Services, a pioneer in share broker community, has joined hands with Alliance to service its investors round the clock with AssetXchange. After indepth analysis of their ongoing business process, scrutinizing the existing workflow and designing the call flow structure while maintaining equilibrium between the technology, people and process, AssetXchange was customized and successfully implemented.

Alliance Launches AssetXchange

Gone are the days when traditional methods of monitoring and managing investor accounts were in place. Now- AssetXchange facilitates the Financial Industry to service their clients in a more efficient and prompt manner. The one of its kind product, which has started doing wonders in the financial industry, was appreciated and lauded by major participants at the product launch ceremony in August, 2000. The primary features such as information retrieval over wireless/ wireline, status reports, transaction statements through phone/fax back has empowered the community to call off heavy manpower that was earlier deployed to do such tasks. Simultaneously its helped investors to access account details anytime, anywhere. The system is built on open architecture and combines industry standard components & enterprise software tools.